Refund Policy

1. Refund Eligibility:

Refunds are only available within a specified period after the purchase of a course. This period will be clearly stated on the website.

2. Eligible Refund Circumstances:

Refunds will only be considered under the following circumstances:

The course content does not align with the description provided on the website.

The user faces technical issues preventing access to the course for a continuous period of 7 days after the purchase.

3. Refund Request Process:

To request a refund, users must contact Rainbow Abbacus customer support within the designated refund period, providing the order details and a clear explanation of how the course content differs from the description or detailing the technical issues faced.

4. Refund Approval:

Refund requests will be evaluated on a case-by-case basis. Rainbow Abbacus reserves the right to approve or deny refunds based on the nature of the request and adherence to the specified conditions.

5. Refund Method:

Approved refunds will be processed using the original payment method. The time required for the refund to reflect may vary based on the user's payment provider.

6. Non-Refundable Circumstances:

No refunds will be issued outside the specified refund period. Additionally, if a user has violated the Terms and Conditions, they are not eligible for a refund.

7. Changes to Refund Policy:

Rainbow Abbacus reserves the right to modify the refund policy at any time. Users will be notified of any changes on the website.

8. Contact Information:

Users can contact Rainbow Abbacus customer support for refund-related inquiries using the provided contact information on the website.